| Article Index |
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| Service Management |
| ServicePoint Product Features |
| All Pages |
RTM Service Management 
CCS Sales and Support
CCS provides sales, support and Training for RTM ServicePoint and Focus Service Management Software.
RTM service software is one of the most comprehensive service management tools on the market today. It has been designed and tested in close cooperation with experienced industry managers to meet the unique demands of service businesses.
Service calls, maintenance contracts, dispatching/scheduling, billing, and flexible reporting options are just the beginning of the feature sets.
 Focus for Windows, Linux/UNIX |
ServicePoint for Microsoft SQL |
RTM is fully integrated with CounterPoint Software, Passport Business Solutions, software, running under Windows and UNIX/Linux environments.
RTM has developed an interface program for use with PartSmart. This application creates a seamless interface from this popular electronic parts catalog and lookup program from ARI, to CP SQL and ServicePoint. PartSmart allows a user to call up diagrams, parts explosions, and parts lists for equipment models. Inventory levels can be checked for selected components, and parts pick lists can easily be created simply by dragging and dropping from the PartSmart illustrated diagram.
The interface program lets PartSmart retrieve inventory information from CounterPoint SQL, including item status information, quantities on hand, bin location, pricing, and more. With the push of a button, a parts list created in PartSmart can be easily transferred to a CounterPoint order, or to a ServicePoint work order as task parts.
RTM Newsletters and Bulletins
| April 2009 | Newsletter |
| January 2009 | Newsletter |
| Focus 8.5 Release Notes | Details |
| August 2008 | Newsletter |
| July 2008 | Newsletter |
Focus Product Features
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Focus Service Management
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"American Recovery and Reinvestment Act has officially extended the Section 179 Tax Deduction increases for the 2011 Tax Year"
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