Keep Your Timestamp Accurate
Its a good idea to occasionally check the date and time settings on your PC. With the incorrect date and time, you software may try to create transactions with incorrect time stamps, and may not allow you to post your transactions or settle your credit card transactions.
Recently a customer called with a problem not being able to find a certain ticket. After doing a little searching, he found that there were about 30 tickets with a date in the past that were not and could not be posted because of the date. To fix the issue required exporting out the tickets, manually finding and fixing the date, and re-importing them back in. This is something I do not recommend doing on your own. Besides being very tedious, one mistake, meaning 1 extra space where one should not be can cause corruption of the whole file.
So while most of the time, your PC's time and date will be correct, the one time that it is not can create havoc.
If you have any system questions or concerns, contact the CCS Retail Support Department at 800.672.4806 or email us
-Bryan
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